Boost IT Efficiency with
Co-Managed IT Services
Partner with us to
Solve your Biggest IT Challenges
Solve your Biggest IT Challenges
Whether your need is low-level staff augmentation or you’re looking for a one-stop solution, our Co-Managed IT Services is an excellent option. We are committed to providing your business with the highest level of service, all while saving you time and money.
What to Expect from KAGG TECHNOLOGIES
With KAGG TECHNOLOGIES Co-Managed IT Services you get:
24/7-365 Monitoring
We’ll provide 24/7/365 monitoring for your business-critical systems and be on-call when you need us most.
Qualified IT Experts
Eliminate the challenge of hiring and retaining qualified IT staff. We’ve got you covered.
Better Crisis Response
Recover faster from failures, breaches, or any other IT crisis with the help and experience of our team of experts.
Cutting Edge Expertise
Our IT experts are up to date on the latest tech trends, security best practices, and data management strategies.
Increase IT Efficiency
Choose which areas you want your internal team to focus on and leave the rest to us.
The Best of Both Worlds
Get the flexibility and agility of IT outsourcing while maintaining business focus with your internal IT team
Want to Learn More about our Co-Managed IT Services?
What to Expect from KAGG TECHNOLOGIES
We understand what it takes to be an effective IT partner. We provide complete solutions and support to clients across Canada. With KAGG TECHNOLOGIES being exceptional is the expectation’. Here are some of the services we provide:
- Enterprise class ticketing system
- Multiple monitoring and alerting systems & monitoring personnel
- 24×7 Capabilities and always available IT staffing
- 6:00 am daily server & network operation validation
- N+1 technical team count and redundant team members in all categories
- Recruiting, training & retention of technical team
- Fast SLAs and first call resolution capabilities
- Ability to re-schedule promptly to handle priority items
- Service coordinators to provide immediate response & scheduling
- NOC & SOC capabilities based on the level of MSP services provided
- The ability to work in any IT environment including complex cloud infrastructure
- Ability to service beyond local geographic for multi-site clients
- Help Desk service department to handle volume of user requests
- Ability to perform detailed audits and regular reviews (QBRs/ABRs)
- Asset and other systems reporting capabilities
- Process development & maintenance
